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E-PRG CollecTrain training programs—whether interactive computer-based courses or customized on-site workshops—can foster a higher level of employee contribution for staff in credit, collections, customer care, and call center enterprises.

Check out our interactive CBT courses as a flexible alternative for training staff in your dynamic, fast-paced environment. CBT offers scheduling and productivity benefits, while learners pace their own activity through games and other interactive participation. They can use the Internet to reach us for skill certification examinations that demonstrate what they—and you—have gained!

Let us design, develop and deliver a customized on-site performance enhancement program or train-the-trainer. We specialize in participatory skills-building programs in

  • Collections

  • Customer Care

  • Leadership

 

Management Test Results
A F Results CHE Results R T Results
  CEN Results